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Education & Outreach

Conflict Resolution


This interactive training workshop examines the role of interpersonal conflict and its’ impact on the workplace. The workshop provides both insight and information on the causes and process of conflict and offers conflict management techniques.
Workshop content includes:

  • Causes of Conflict
  • Cycle of Conflict
  • Conflict styles
  • Case Studies
  • Conflict Management Tools & Techniques

 

Education/Outreach Materials

For more information on MCCR’s Community Outreach & Education program or to make a request, please contact:

Tara Taylor
Education & Outreach Director
tara.taylor@maryland.gov
410.767.6459

and

Keith Merkey
Education & Outreach Associate
keith.merkey@maryland.gov
410.767.8560

Documents