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Initiating An Inquiry

The Intake Unit, which is a part of the Case Processing Department, is ready to help you if you believe you are a victim of discrimination and wish to initiate an inquiry. Interviews with an Intake Officer are conducted by appointment only. There are several ways for you to begin this process:

Online Form

You can initiate an inquiry by using MCCR’s online form.

Phone

You can initiate an inquiry by calling MCCR at 410.767.8600 or using our MD toll-free number 1.800.637.6247 (Para español, marque el 2), Monday through Friday from 9:00am to 5:00pm. There you will be able to speak with one of our trained Intake Staff. For deaf and hard of hearing individuals, you can use the Maryland Relay 711 to contact MCCR.

Mail

You can initiate an inquiry by writing a letter to MCCR at:

Maryland Commission on Civil Rights
ATTN: Intake
William Donald Schaefer Tower
6 Saint Paul Street, 9th Floor
Baltimore, MD 21202-1631

In your letter please include at least the following details:

  1. Your name, current address, and current contact information,
  2. Name, current address, and current contact information of the person/organization with whom your complaint is against,
  3. Type of inquiry (Employment, Housing, Public Accommodations, or Commercial),
  4. The date when the actions/incident occurred, and
  5. A short but detailed description of what happened.

Email

You can initiate an inquiry by emailing MCCR at mccr@maryland.gov. In your email please include at least the following details:

  1. Your name, current address, and current contact information,
  2. Name, current address, and current contact information of the person/organization with whom your complaint is against,
  3. Type of inquiry (Employment, Housing, Public Accommodations, or Commercial),
  4. The date when the actions/incident occurred, and
  5. A short but detailed description of what happened.

Note: for individuals with limited English proficiency as well as those that are deaf and hard of hearing, MCCR provides Video Remote Interpreting (VRI) services free of charge to you upon request during the Intake Process.

Once you have had your interview with a member of our Intake Staff, a decision will be made, based on the information that is provided by you, as to whether you have met the requirements to file an official complaint of discrimination. If you have met the requirements, the Intake Staff member will draft a Charge of Discrimination for you to review and sign. Please note that a complaint of discrimination is not official until you have signed our Charge of Discrimination form. Once you have signed the Charge of Discrimination form, the form will be submitted to the Intake Supervisor for review and authorization. After the authorization process is complete and signed by the Intake Supervisor, the Charge of Discrimination will be served upon the Respondent.

To find out more about the Case Processing Department’s Investigations Unit and the next step of the process, please click here.