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Initiating An Inquiry

The Intake Unit, which is a part of the Case Processing Department, is ready to help you if you feel you have been a victim of discrimination and wish to initiate an inquiry. There are several ways for you to begin this process:

Online Form

You can initiate an inquiry by using MCCR’s online form.

Phone

You can initiate an inquiry by calling MCCR at 410.767.8600 or using our MD toll-free number 1.800.637.6247. There you will be able to speak with one of our trained Intake Staff. (Para espaƱol, marque el 2)

Mail

You can initiate an inquiry by writing a letter to MCCR at:

Maryland Commission on Civil Rights
ATTN: Intake
William Donald Schaefer Tower
6 Saint Paul Street, 9th Floor
Baltimore, MD 21202-1631

In your letter please include at least the following details:

  1. Your name, current address, and current contact information,
  2. Name, current address, and current contact information of the person/organization with whom your complaint is against,
  3. Type of inquiry (Employment, Housing, Public Accommodations, or Commercial),
  4. The date when the actions/incident occurred, and
  5. A short but detailed description of what happened.

Email

You can initiate an inquiry by emailing MCCR at mccr@maryland.gov. In your email please include at least the following details:

  1. Your name, current address, and current contact information,
  2. Name, current address, and current contact information of the person/organization with whom your complaint is against,
  3. Type of inquiry (Employment, Housing, Public Accommodations, or Commercial),
  4. The date when the actions/incident occurred, and
  5. A short but detailed description of what happened.

In Person

You can initiate an inquiry by visiting our office located at:

William Donald Schaefer Tower
6 Saint Paul Street, 9th Floor
Baltimore, MD 21202-1631

Our office hours for walk-ins are Mondays and Fridays from 9:00am to 3:00pm. On Tuesdays, Wednesdays, and Thursdays we conduct interviews with complainants by appointment only. Please bring the following with you when you visit the office:

  1. Identification verifying your name, current address, and current contact information,
  2. Name, current address, and current contact information of the person/organization with whom your complaint is against,
  3. Type of inquiry (Employment, Housing, Public Accommodations, or Commercial),
  4. The date when the actions/incident occurred,
  5. A short but detailed description of what happened,
Note: for deaf and hard-of-hearing individuals, MCCR provides Video Remote Interpreting (VRI) services free of charge to you upon request during the Intake Process.

Once you have had your interview with a member of our Intake Staff, a decision will be made, based on the information that is provided by you, as to whether you have met the requirements to file an official complaint of discrimination. If you have met the requirements, the Intake Staff member will draft a Charge of Discrimination for you to review and sign. Please note that a complaint of discrimination is not official until you have signed our Charge of Discrimination form. Once you have signed the Charge of Discrimination form, the form will be submitted to the Intake Supervisor for review and authorization. After the authorization process is complete and signed by the Intake Supervisor, the Charge of Discrimination will be served upon the Respondent.

To find out more about the Case Processing Department’s Investigations Unit and the next step of the process, please click here.