Alternative Dispute Resolution
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Alternative dispute resolution
The Maryland Commission on Civil Rights (MCCR) proudly offers mediation as an Alternative Dispute Resolution (ADR) option to our traditional investigative process. Mediation and similar processes are encouraged by MCCR because they foster the ideals of collaborative solution building.
What is Mediation?
Mediation is a voluntary, confidential process where a neutral helps parties in a conflict:
- Communicate more effectively
- Clarify issues
- Explore options
- Reach a mutually, agreeable resolution
Why Choose Mediation?
- Empowerment: The parties control the outcome, not a judge or a jury.
- Flexibility: Creative solutions are tailored by the parties.
- Efficiency: Disputes are resolved faster than with traditional investigative and legal processes.
- Preservation of Relationships: Communication and respect are required throughout the process, thus safeguarding existing relationships.
How Does Mediation Work?
- Complaint Filed - An individual files a complaint with MCCR regarding alleged discrimination or related matters.
- Offer of Mediation - MCCR offers mediation to both parties.
- Mediator Assigned - An MCCR mediator is assigned to facilitate the session.
- Mediation Session - Parties work together to reach an agreement.
- *Resolution - If the mediation session is successful, then the parties will sign a binding settlement agreement to resolve the matter. If the mediation session does not result in a resolution, then the case will continue through the investigative process.
What are the Benefits of Mediation?
- Free of Charge
- Confidential
- Voluntary Participation
- More Expedient than the Investigative Process and/or Litigation Process
- Collaboration and Understanding